Recruitment South Africa

Decision Making – Training Course

Decision Making is a skill developed that enables the ability to select between two or more options. Decisions impact an all levels of the organisation and are made continuously. This Decision Making training course will enable learning about the decision making process and how to use it in everyday life.

Effective Complaints Handling – Training Course

Complaints are often regarded as negative and thought to take time away from real work. This Effective Complaints Handling training course will assist in viewing complaints in a more positive light and detail how to design and implement a complaints handling system

Effective Meetings - Training Course

Both managers and employees spend a considerable amount of time at meetings. Meetings require focus for achieving one or more goals, with a definite outcome. Learn how to make the providing or seeking of information into an Effective Meeting. This Effective Meetings training course will assist with meetings – be they formal or informal, large or small.

Effective Presentation Skills - Training Course

Effective presentation skills are essential to communicate internally and externally. First impressions count and it is important to be able to present with confidence. This Effective Presentation Skills training course will take the participant from design to delivery of an effective presentation.

Competency - Training Course

How do you define competency? And how do competencies define the organization? This Competency training course looks a competency and provides systems for application within training and development, succession planning and recruitment and selection.

Creative Problem Solving - Training Course

Imagine increasing productivity, reducing waste and improving customer satisfaction by developing a process for effectively solving problems. This Creative Problem training course will provide a toolkit for solving everyday problems that are encountered by business organisations.

Coaching and Mentoring - Training Course

People are the most valuable resource in an organization. The more knowledge and passion people have the greater is their potential and ability to grow within the organization. This Coaching and Mentoring training course looks at how to introduce coaching and mentoring for multiple benefits and increase profitability.

Change Management - Training Course

Change occurs in all business organizations irrespective of size or industry type. The ability to manage change is essential for gaining competitive advantage. This Change Management Skills training course will provide help for managers and employees, guiding them through the process of change.

Effective Team Work - Training Course

Teamworking is a simple concept that delivers excellent results. That is the theory but as we all know that in practice it is not always true. This Effective Teamworking training course presents the factors that can make teams succeed or fail. It provides useful tools and techniques to assist in developing an understanding team based activities.

Employee Absenteeism - Training Course

Absenteeism is not just an employee issue it is an organizational issue and therefore is everyone’s responsibility. It is important to ensure that all staff feel that they are valued and involved members of the organization. This Employee Absenteeism training course will provide an understanding of the types and costs of absenteeism. It will assist in implementing an effective attendance management program.

Employee Motivation - Training Course

How do I motivate my employees to work harder? This is a common question for many business organisations. A motivated employee has job satisfaction and is more productive. This Employee Motivation training course dispels the confusion by detailing various perspective of motivation.

Facilitation Skills - Training Course

Facilitation is a way of working with people that enables or empowers them to carry out a task. Facilitation develops, educates and helps people to use their own resources to enhance the outcome of group effort. The ability to facilitate has become a critical business skill. This Facilitation Skills training course will provide a toolkit of facilitation techniques.

Interpersonal Skills - Training Course

In today’s business world organisations do not compete with their products. They compete through using their most valuable resource, their people. Good interpersonal skills are vital to allow this to happen. This Interpersonal Skills training course delivers the concepts and techniques that develop and maintain a competitive advantage

Interviewing Skills - Training Course

An interview is a meeting between an individual and one or more representatives of an organisation. Interviews are one of the main ways of collecting or receiving information, so good interviewing skills are important. This Interviewing Skills training course will provide an understanding of how the interviewing process works.

Job Analysis - Training Course

Being able to determine the critical skills, knowledge and experience necessary to perform a particular job offers considerable advantage to all organisations. When planning training and development it is important to be able to analyze and identify the skills levels required in detail. This Job Analysis training course will cover the advantages and disadvantages of job analysis and the four analysis methods.

Job Design - Training Course

As organization strives to uncover more and more innovative ways to motivate their employees many overlook the importance of job design. This Job Design training course proposes that the way jobs are designed directly affects employee motivational levels. More importantly it illustrates how job design can equally assist in the achievement of organizational objectives.

Managing Conflict - Training Course

Being able to effectively manage conflict can sometimes determine the success or failure of an organization. This Managing Conflict training course will assist all employees in understanding and managing conflict within the organization.

Marketing - Training Course

Having a great product is no longer enough – the organisation must be able to analyze itself and all the components of the business environment. The next step is to develop an approach to marketing to ensure the product sells! This Marketing training course takes you through the marketing process from products through to competitors in an uncomplicated an applicable manner.

Negotiation Skills - Training Course

Negotiation skills are essential for all people – not just sales people. Negotiating with suppliers, customers or at a job interview is part of how business transactions take place. This Negotiation Skills training course provides understanding of the negotiation process. Negotiate to get what you need!

Leadership and Influence - Training Course

Discover how you are able to influence individuals and groups to achieve organizational objectives. This Leadership and Influence training course is a must for all business owners, managers, supervisors, and any employee responsible for delivering targets through others.

Leadership and Delegation Skills - Training Course

The transferring to a subordinate of responsibility for carrying out a particular task while at the same time providing the necessary authority to achieve that task is an essential part of any leaders skills. This Leadership and Delegation training course will assist leaders in understanding how use the six characteristics of delegation effectively.

Leadership - Downloadable Course

Strong leadership is needed for survival within today’s business environment. Leadership is different to Management. A good leader has a vision and communicates well to engage people. Leaders have different character traits, styles and personalities. This Leadership training course will focus on the ability to lead and the different character traits and behaviours of leaders.

The Excellent Organisation - Training Course

Excellence cannot be an exception – it must become the rule by which a successful organization will flourish. The ability to define the excellent organization will continue to change as the criteria for excellence develops with advances in technology, processes and customer expectations. This Excellent Organisation training course takes a practical look at some of the criteria for excellence.

Stress Management - Training Course

Stress affects individuals, teams and management. This Stress Management training course will assist in the understanding and management of stress within the workplace. It provides a strong foundation in Stress Management and how to implement a Stress Management programme within any organisation.

Telesales - Training Course

Telesales – selling over the phone is a cost effective and fast too; for business to business too business to consumer sales. It sounds easy, but a professional telesales require the correct skills, attitude and activity to get results. This Telesales training course will provide the tools and techniques for maximizing the return on the telesales activity.

Time Management - Training Course

Time management increases productivity and decreases stress. Time is a resource and the skill of managing time is an important life and business skill that can be learnt. This Time Management training course will provide a foundation, skills and tools for managing time.

All courses run over a two day period. Min 5 persons per course, For more information, please contact us